Orders are typically processed within 1-2 business days. Once shipped, estimated delivery times are:

• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-3 business days
  International Shipping: Varies by country (typically 7-14 business days)

Note: Delivery times may be affected by carrier delays, holidays, or high order volumes.

We currently ship within the United States and to select international locations. If your country is not listed at checkout, we may not be able to ship there at this time.

Note: International orders may be subject to customs fees or import duties, which are the responsibility of the customer.

We partner with major carriers such as USPS, UPS, and FedEx to ensure reliable delivery. Carrier availability may depend on your location.

Yes! Once your order ships, you will receive a tracking number via email. You can use this number to track your package’s progress.

If you haven’t received a tracking email within 2 business days of placing your order, check your spam folder or contact our support team.

Tracking updates may take 24-48 hours to reflect in the carrier’s system. If your package hasn’t shown movement for more than 5 business days, or is marked “delivered” but you haven’t received it, please:

Check with neighbors or household members.
Wait 24 hours, as carriers sometimes mark packages as delivered before they arrive.
Contact our support team, and we’ll assist in locating your order.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

Your order number
Photos of the item and packaging
We’ll work quickly to resolve the issue with a replacement or refund, where applicable.

If you need to change your shipping address, contact us within 1 hour of placing your order. We process orders quickly, so we cannot guarantee address changes after this window.

Orders begin processing immediately, so we cannot guarantee changes or cancellations. If you need to modify your order, contact customer support within 1 hour of placing it, and we’ll do our best to assist you.

We want you to love your Gratitude Health products! If you’re not satisfied, we accept returns within 30 days of delivery for a refund or exchange, subject to the following conditions:

The item must be unused, unopened, and in its original packaging.
Customers are responsible for return shipping costs, unless the return is due to a product defect or shipping error.
Refunds will be issued to the original payment method once we receive and inspect the return.
To initiate a return, please visit https://getgratitudehealth.com/a/506-returns-manager.

For health and safety reasons, we do not accept returns on opened or used products unless there is a quality issue. If you are unsatisfied with your purchase, please contact our support team to discuss possible solutions.

For orders within the U.S. over $50, shipping is free. We periodically offer free shipping promotions. Sign up for our email list to stay informed about special offers! If a free shipping threshold applies, it will be displayed at checkout.

Yes! We offer a subscription service where you can save on recurring deliveries. Subscribe to your favorite products and enjoy:

Exclusive discounts on subscription orders
Flexible delivery schedules
Easy modifications or cancellations anytime
You can manage your subscription through your account dashboard.

Please checkout the Subscription policy for more information via https://getgratitudehealth.com/policies/subscription-policy

Yes! After placing an order, you’ll receive a confirmation email with your order details. If you don’t see it within 15 minutes, check your spam or promotions folder.

We accept major credit cards (Visa, MasterCard, AMEX, Discover), PayPal, Apple Pay, and Shop Pay. Subscription orders require a valid credit or debit card on file.

Yes! We offer digital gift cards that can be used on any purchase. Discount codes can be applied at checkout—subscribe to our email list for exclusive offers.

We’re here to help! You can reach our support team via:

Email: support_admin@getgratitudehealth.com
Live Chat: Available on our website during business hours
For the fastest response, please include your order number and any relevant details in your message.