Terms of Service

Last Updated: June 13, 2026

This website is operated by Authentia Health Inc., operating under the brand name Gratitude Health. Throughout the site, the terms "we," "us," and "our" refer to Authentia Health Inc.

Authentia Health Inc. offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, affiliates, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our Services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or territory of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction, including intellectual property laws.

You must not transmit worms, viruses, malware, or any code of a destructive nature.

A breach or violation of these Terms may result in immediate termination of your access to the Services.

2. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time, to the maximum extent permitted by law.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information

The material on this site is provided for general information only. We do not guarantee that information made available on this site is accurate, complete, current, or error-free.

Any reliance on the material on this site is at your own risk.

This site may contain historical information. Historical information is provided for reference only and may not be current.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information except as required by law.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part or content of it, without notice at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products and Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made reasonable efforts to display product colors, images, descriptions, ingredients, pricing, and availability as accurately as possible. We cannot guarantee that your device display will accurately show product colors or packaging.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services we offer. All descriptions, pricing, promotions, and availability are subject to change at any time without notice.

Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations.

6. Subscriptions and Auto-Renewal

Certain products may be offered on a subscription basis.

By enrolling in a subscription program, you authorize us or our payment processor to charge your selected payment method at the frequency disclosed during checkout until your subscription is cancelled.

You may manage, modify, pause, or cancel your subscription through your customer account or by contacting customer support.

Subscription prices, shipping fees, taxes, discounts, and product availability may change from time to time. Any changes will apply to future subscription orders.

If your payment method fails, we may attempt to process the payment again and may suspend or cancel your subscription if payment cannot be successfully completed.

Cancellation requests submitted after a recurring order has been processed may apply only to future subscription orders and not to an order already in process.

7. Billing and Account Information

We reserve the right to refuse, limit, or cancel any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, per payment method, per billing address, or per shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.

We reserve the right to limit or prohibit orders that appear, in our sole judgment, to be placed by dealers, resellers, distributors, bots, or unauthorized automated systems.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including email address, billing information, shipping information, and payment information, so that we can complete your transactions and contact you as needed.

8. Shipping, Delivery, Returns, and Refunds

Shipping and delivery dates are estimates only and are not guaranteed unless expressly stated.

We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, failed delivery attempts, or events outside our reasonable control.

Returns, refunds, cancellations, and exchanges are governed by our Refund Policy and any applicable policies posted on our website.

9. Health and Wellness Disclaimer

The content provided on this website, including product descriptions, educational materials, blog content, quizzes, recommendations, testimonials, customer reviews, emails, and other communications, is provided for informational and educational purposes only.

Products sold under the Gratitude Health brand are dietary supplement or wellness products and are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this website constitutes medical advice, healthcare advice, diagnosis, treatment recommendations, or professional healthcare services.

You should consult a qualified healthcare professional before starting any dietary supplement, wellness program, dietary change, or health-related regimen, particularly if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.

Reliance on any information provided through the Services is solely at your own risk.

10. Optional Third-Party Tools

We may provide you with access to third-party tools over which we have no control, input, or monitoring responsibility.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement.

Any use of optional third-party tools is entirely at your own risk and discretion.

11. Third-Party Links

Certain content, products, and Services available through our Service may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, privacy practices, policies, products, or services.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

12. User Comments, Feedback, Reviews, and Submissions

If you send submissions, reviews, comments, feedback, ideas, suggestions, proposals, photos, videos, testimonials, or other materials, whether at our request or voluntarily, you agree that we may edit, copy, publish, distribute, translate, display, and otherwise use such submissions in any medium, subject to applicable law and our Privacy Policy.

We are under no obligation to maintain submissions in confidence, pay compensation for submissions, or respond to submissions.

We may, but have no obligation to, monitor, edit, or remove content that we determine is unlawful, offensive, threatening, defamatory, obscene, misleading, infringing, or otherwise objectionable.

You agree that your submissions will not violate the rights of any third party, including intellectual property rights, privacy rights, publicity rights, or other personal or proprietary rights.

You are solely responsible for any submissions you make and their accuracy.

13. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, available at:

https://getgratitudehealth.com/policies/privacy-policy

14. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, product ingredients, product availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service except as required by law.

15. Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate laws or regulations; to infringe intellectual property rights; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track personal information of others; to spam, phish, pharm, pretext, spider, crawl, scrape, or use automated systems without authorization; for obscene or immoral purposes; or to interfere with security features of the Service or related websites.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

16. Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from use of the Service will be accurate or reliable.

You agree that we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.

Your use of, or inability to use, the Service is at your sole risk.

The Service and all products and Services delivered through the Service are provided "as is" and "as available," except as expressly stated by us, without warranties or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by law, Authentia Health Inc., operating under the brand name Gratitude Health, and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or similar damages arising from your use of the Service or any products procured using the Service.

Because some jurisdictions do not allow the exclusion or limitation of certain damages, in those jurisdictions our liability shall be limited to the maximum extent permitted by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Authentia Health Inc., operating under the brand name Gratitude Health, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms, the documents they incorporate by reference, or your violation of any law or the rights of a third party.

18. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.

19. Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If we believe you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

20. Entire Agreement

These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.

Any failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

21. Governing Law

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

22. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

Your continued use of or access to our website or the Service following the posting of changes constitutes acceptance of those changes.

23. Contact Information

Questions about these Terms should be sent to us at:

Authentia Health Inc. d/b/a Gratitude Health
100 King Street West, Suite 5700
Toronto, Ontario M5X 1C7
Canada

Email: support@getgratitudehealth.com